TERMS AND CONDITIONS OF

https://www.enablit.de

Welcome to ENABLIT!

§ 1 Scope and provider

(1) The General Terms and Conditions (hereinafter referred to as “Terms and Conditions”) govern the sale of products and services by Enablit GmbH (hereinafter referred to as the provider) to you, in the version valid at the time of the order.

(2) Differing terms and conditions of the customer will be rejected.

(3) Please read these terms and conditions carefully before placing an order with Enablit GmbH. By placing an order with Enablit GmbH, you agree to the application of these terms and conditions to your order.

(4) On ENABLIT we offer the sale of the following products:

Print and digital products.

(5) At ENABLIT we offer you the following services:

Facilitation, support, conception and consulting in the areas of organizational development, leadership development, cultural development, change management and modern working methods, as well as corresponding training and further education.

§ 2 Conclusion of the contract

(1) Contracts on this portal can only be concluded in German.

(2) The offers are aimed exclusively at end customers with an invoice and delivery address in:

________.

For individual bulky items, the possible delivery addresses and delivery location may be limited; the restriction is stated in the respective list price.

(3) The customer must be 18 years of age or older.

(4) The presentation of the goods in the online shop does not constitute a legally effective offer. By presenting the goods, the customer is simply invited to make an offer.

(5) Your order represents an offer to ENABLIT to conclude a purchase contract. The customer submits a binding offer when he has gone through the online ordering process by entering the information required there and clicks the "order with payment" button in the last ordering step.

(6) The purchase contract between the provider and the customer is only concluded through a declaration of acceptance by the provider. This takes place on the earlier of the two dates, either by sending the goods or by sending a shipping confirmation by email. Please note that confirmation of receipt of your order does not constitute a declaration of acceptance in the sense mentioned above.

(7) The effectiveness of contracts for quantities larger than normal household quantities as well as the commercial resale of the purchased item requires express confirmation from the provider. This applies both to the number of products ordered within one order and to placing multiple orders for the same product, where the individual orders contain a standard household quantity.

(8) Your orders will be saved by us after the contract has been concluded. If you lose your order documents, please contact us by email or telephone. We will send you a copy of the order details.

(9) Access to the ENABLIT service requires registration.

(10) By registering, the customer accepts these General Terms and Conditions. When you register, a contractual relationship arises between ENABLIT and the registered customer, which is based on the provisions of these General Terms and Conditions.

(11) The presentation of the service on the website does not constitute a legally effective offer. By presenting the service, the customer is simply invited to make an offer.

(12) By ordering a paid service, the registered customer enters into a further contractual relationship with ENABLIT that is separate from the registration. Before concluding this contractual relationship, the user will be informed about the respective paid service and the payment conditions. The contractual relationship is created when the customer confirms the order and payment obligation by clicking on the “order with obligation to pay” button.

(13) You agree to receive invoices electronically. Electronic invoices will be made available to you by email or in the customer account on the website. We will inform you for each delivery and service whether an electronic invoice is available. For more information about electronic invoices, visit our website.

§ 3 Description of the scope of services

ENABLIT’s scope of services consists of the following services:

- Facilitation, conception, advice and support in the form of individual customer projects
- Training and further education as a blended learning format (Academy)
- Stand alone training in the form of webinars (online) or live sessions (in person)
- Blog posts

§ 4 Prices and shipping costs

(1) Our prices include the applicable statutory VAT and do not include flat-rate shipping costs or shipping surcharges. The shipping surcharges vary depending on the delivery method and the nature of the item.

(2) Despite our best efforts, a small number of the products in our catalog may be mispriced. We verify prices when we process your order and before charging payment. If a product is mispriced and the correct price is higher than the price on the website, we will contact you before dispatching the goods to ask you whether you would like to purchase the product at the correct price or cancel the order . If a product's correct price is lower than our stated price, we will charge the lower amount and ship the product to you.

(3) The prices at the time of the order apply. If list prices are available, the list prices valid at the time of the order apply.

(4) To use ENABLIT, you must first register.

(5) If the user would like to use a paid service, he or she will be informed in advance of the charge. In particular, the respective additional scope of services, the costs incurred and the method of payment are listed.

(6) The provider reserves the right to calculate different fee models for different booking times and user groups and in particular for different usage periods, as well as to offer different scopes of services.

§ 5 Delivery and cancellation

(1) Unless otherwise agreed, delivery will be made to the delivery address specified by the customer. On the website you will find information about the availability of products sold by ENABLIT (e.g. on the respective product detail page). We would like to point out that all information regarding the availability, shipping or delivery of a product is only estimated information and approximate guidelines. They do not represent binding or guaranteed shipping or delivery dates, unless this is expressly stated as a binding date in the shipping options for the respective product.

(2) If ENABLIT discovers that the products you ordered are not available while processing your order, you will be informed separately by email or by message in your customer account. The legal rights of the customer remain unaffected.

(3) If delivery to the customer is not possible because the delivered goods do not fit through the customer's entrance door, front door or staircase or because the customer cannot be found at the delivery address specified by him, even though the delivery time is reasonable for the customer If the deadline has been announced, the purchaser will bear the costs for the unsuccessful delivery.

(4) Delivery depends on the customer's payment method. In the case of advance payment, delivery takes place after the payment order has been issued to the transferring credit institution. If you pay by Paypal, credit card, gift card, direct debit, instant transfer or invoice, delivery will take place after the contract is concluded.

(5) If your order is shipped in more than one package, you may receive a separate shipping confirmation for each package. In this case, a separate purchase contract will be concluded between us for each shipping confirmation for the products listed in the respective shipping confirmation. The contractual partner is Enablit GmbH. Regardless of your right of cancellation, you can cancel your order for a product free of charge at any time before you receive the associated shipping confirmation.

(6) This right to cancellation does not apply to certain product groups and services, including digital content or software that is not delivered on a physical medium (e.g. a CD or DVD), provided that the download or use (whichever is the case). the earlier date is ) has begun.

§ 6 Payment terms

(1) Any applicable fee must be paid to ENABLIT in advance at the time it is due without deduction.

(2) By registering, providing the information necessary for the payment process and using the paid service, the user authorizes the operator to collect the corresponding amount.

(3) A paid service is automatically extended for the period booked (subscription) unless it is canceled by telephone, email or letter.

(4) The subscription will be collected at the following time: on the first working day of the month.

(5) The customer can pay for the goods or services using the following payment methods:

- Paypal

- Credit card

- Gift card

- Direct debit:

In the event of a return direct debit for which the purchaser is responsible, Enablit GmbH will charge a flat-rate compensation of €5 (five euros). The customer can prove that no damage occurred at all or that it was significantly lower than the flat rate. The above regulations apply accordingly to payments of the purchase price of goods sold by third-party providers.

- Instant bank transfer

- On Bill

Payment by invoice is only possible for consumers aged 18 and over. The delivery address, house address and billing address must be identical and be in the following countries:

Germany, EU

Payment by invoice is not possible for services that are transmitted online (e.g. software for download) or for the purchase of gift cards. The amount invoiced become due within receiving the bill. Enablit GmbH reserves the right not to offer certain payment methods in individual cases.

When paying by invoice, a one-off fee of €0 (zero euros) including the applicable VAT per delivery will be charged in addition to any shipping costs that may arise for the complete shipment. The customer will always be informed separately before the contract is concluded whether this fee applies.

If the invoice amount is not paid on the due date for reasons for which the purchaser is responsible, Enablit GmbH will charge a flat-rate compensation of €50 (fifty euros). The customer can prove that no damage occurred at all or that it was significantly lower than the flat rate.

When paying on account or in other cases where there is a legitimate reason, ENABLIT checks and evaluates the customer's data.

- Payment in advance

(6) Certain payment methods can be excluded by the provider in individual cases.

(7) The customer is not permitted to pay for the goods or services by sending cash or checks.

(8) If the customer chooses an online payment method, the customer thereby authorizes the provider to collect the amounts due at the time of the order.

(9) If the provider offers payment in advance and the customer chooses this payment method, the customer must transfer the invoice amount to the provider's account within five calendar days of receipt of the order. The provider reserves the goods accordingly for five calendar days.

(10) If the provider offers payment by credit card and the customer chooses this payment method, he expressly authorizes the provider to collect the amounts due.

(11) If the provider offers payment by direct debit and the customer chooses this payment method, the customer issues the provider a SEPA basic mandate. If a payment transaction is reversed when paying by direct debit due to insufficient funds in the account or incorrect bank details, the customer must bear the costs.

(12) If the provider offers payment in advance and the customer chooses this payment method, the customer undertakes to pay the invoice amount within 14 days of dispatch of the goods, without any deduction of any cash discount.

(13) If the customer defaults on payment, the provider reserves the right to claim damages due to the delay.

§ 7 Registration and cancellation

(1) The customer further declares that he and, to his knowledge, no member of his household have a criminal record for an intentional crime that endangers the safety of third parties, in particular not for a crime against sexual self-determination (§§ 174 ff. StGB, a crime against life (§§ 211 ff. StGB), a crime against physical integrity (§ 223 ff. StGB), a crime against personal freedom (§§ 232 ff. StGB), or because of theft and embezzlement ( §§ 242 ff. StGB) or robbery and extortion (§§ 249 ff. StGB) or because of drug abuse.

(2) A user is entitled, subject to reservation, to unsubscribe in writing by post, email or telephone at any time without giving a reason. At the same time, you have the option of deactivating it completely and yourself within the data and settings in the user account. The previously concluded contractual relationship is thus ended.

(3) If a user has registered for a paid service, he or she can cancel at least 30 days before the booking period. If this deadline is not met, the paid service will be extended by this amount depending on the booking time selected and the termination will only become effective at the end of the subsequent booking period. Cancellation is possible by telephone, email or letter and will be confirmed by us in writing. In order for your cancellation to be assigned, the customer's full name, email address and address should be provided. In the case of cancellation by telephone, the individual telephone password is required.

(4) ENABLIT may terminate the contract at any time at its own discretion, with or without prior notice and without giving reasons. ENABLIT further reserves the right to remove profiles and/or any content published on the website by or by the user. If ENABLIT terminates the user's registration and/or removes the user's profiles or published content, ENABLIT has no obligation to inform the user about the reason for the termination or removal.

(5) Following any termination of any individual use of ENABLIT's services, ENABLIT reserves the right to send information about this to other registered users with whom ENABLIT assumes that they have been in contact with the user. ENABLIT's decision to terminate the user's registration and/or to notify other users with whom ENABLIT assumes that the user has been in contact does not imply or in no way state that ENABLIT makes statements about the individual character, general reputation, or personal characteristics meets the lifestyle.

(6) Users are obliged not to provide any intentional or fraudulent false information in their profile or other areas of the portal. Such information may result in civil legal action. In such a case, the operator also reserves the right to terminate the existing contractual relationship with immediate effect.

(7) If a user's access is blocked due to a culpable breach of contract and/or the contractual relationship is terminated, the user must pay compensation for the remaining contract term in the amount of the agreed fee less the saved expenses. The amount of expenses saved is set at a flat rate of 10% of the salary. Both contracting parties are free to prove that the damage and/or the saved expenses are actually higher or lower.

(8) After termination of the contractual relationship, all user data will be deleted by ENABLIT.

§ 8 Limitation of liability (services)

(1) ENABLIT assumes no responsibility for the content and accuracy of the information in the registration and profile data of the purchasers or other content generated by the purchasers.

(2) With regard to the service sought or offered, the contract is concluded exclusively between the respective purchasers involved. Therefore, ENABLIT is not liable for the services provided by participating customers. Accordingly, all matters relating to the relationship between the purchasers, including, without exception, the services received by a seeker or payments due to the purchaser, should be addressed directly to the respective party. ENABLIT cannot be held responsible for this and hereby expressly rejects all possible liability claims of any kind, including claims, services, direct or indirect damages of any kind, conscious or unconscious, suspected or unsuspected, disclosed or not, in whatever way in connection with the matters mentioned.

(3) Enablit GmbH is only liable for damages resulting from injury to life, body or health if they are based on an intentional or negligent breach of duty by Enablit GmbH or an intentional or negligent breach of duty by a legal representative or vicarious agent of Enablit GmbH.

(4) Enablit GmbH Europe is only liable for other damages, insofar as they are not based on the violation of cardinal obligations (those obligations whose fulfillment enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely). an intentional or grossly negligent breach of duty by Enablit GmbH or an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of Enablit GmbH.

(5) Claims for damages are limited to foreseeable, contract-typical damage. In the event of default, they amount to a maximum of 5% of the order value.

(6) Claims for damages based on injury to life, body or health or freedom expire after 30 years; otherwise after 1 year, whereby the statute of limitations expires at the end of the year in which the claim arose and the creditor becomes aware of the circumstances giving rise to the claim and the person of the debtor or should have become aware of them without gross negligence (Section 199 Para. 1 BGB) .

(7) The provider reserves the right to check the content of a text written by a user and uploaded files for compliance with the law and, if necessary, to delete it in whole or in part.

§ 9 Offsetting and right of retention

(1) The customer only has the right to offset if the customer's counterclaim has been legally established or has not been disputed by the provider.

(2) The customer can only exercise a right of retention if your counterclaim is based on the same contractual relationship.

§ 10 Retention of title

Enablit GmbH reserves ownership of the goods until full payment has been made.

§ 11 Transport damage

(1) If the customer receives the goods with obvious transport damage, the provider requests that he complain about this as quickly as possible.

(2) If the customer fails to file a complaint, this will have no consequences for the statutory warranty rights. The purpose of the complaint is for the provider to be able to assert its own claims against the carrier.

§ 12 Defects law

(1) If the customer is a consumer, the warranty and liability for defects of the purchased item delivered is based on the legal regulations: Accordingly, customers in the European Union have warranty rights for a period of two years from delivery of the goods in addition to their 30-day return guarantee and may request repair or replacement of products purchased on ENABLIT if they prove defective or not as described. If the goods cannot be repaired or replaced within a reasonable time or without difficulty, you may request a refund or reduction of the purchase price.

(2) In the case of used goods, the warranty period may be shorter than two years.

(3) If the customer is not a consumer, the defect will be remedied by new delivery or new fulfillment.

(4) If the customer is not a consumer, the limitation period is one year. This does not apply to claims for damages and reimbursement of expenses that are asserted for compensation for damage to body and health or due to intent or gross negligence.

§ 13 Limitation of liability (products)

(1) The provider is liable for claims for damages from the customer resulting from injury to life, body, health or from the violation of essential contractual obligations, as well as for other damages that are due to their intentional or grossly negligent breach of duty, or one of the legal representatives or vicarious agents of the Provider based.

(2) Essential contractual obligations are obligations whose fulfillment is necessary to achieve the goal of the contract.

(3) The provider is liable for violations of essential contractual obligations that are based on foreseeable damage typical of the contract, provided that the damage was caused simply by negligence. This limitation does not apply to the customer's claims for damages based on injury to life, body or health.

(4) The provisions of the Product Liability Act remain unaffected.

(5) To the extent that ENABLIT's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

§ 14 Right of withdrawal

(1) If the customer is a consumer, he has a right of withdrawal in accordance with the following provisions:

(2) Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier receives the goods (or the last goods, partial shipment or piece in the case of a contract for several goods of a single order or the delivery of one goods in several partial shipments or pieces) or from the day of conclusion of the contract, in the case of digital content that is not delivered on a physical data carrier (e.g. CDs or DVDs), to revoke without giving reasons.

The cancellation period for services is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must contact us:

Enablit GmbH

Hochkirchstr. 8  
10829 Berlin

E-Mail: hello@enablit.de

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the model cancellation form on our website or send us another clear declaration. If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.

To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired and that you have returned the goods via our online returns center within the deadline defined below.

(3) Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us to be repaid immediately and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

If you have requested that the services begin during the cancellation period, you must pay us an appropriate amount corresponding to the proportion of the services already provided up to the point at which you inform us of your exercise of the right of cancellation with regard to this contract Comparison with the overall scope of services provided for in the contract.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You will receive the goods immediately and in any case no later than 14 days from the day on which you notify us of your cancellation of this contract

Enablit GmbH

Hochkirchstr. 8  
10829 Berlin

E-Mail: hello@enablit.de

to return or hand over. The deadline is met if you send the goods before the deadline of 14 days has expired. You bear the direct costs of returning the goods.

(4) Exceptions to the right of withdrawal

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

The right of withdrawal does not exist or expires for the following contracts:

• for the delivery of goods that are not suitable for return for health protection or hygiene reasons and whose seal was removed after delivery or which were inseparably mixed with other goods after delivery due to their nature;

• to deliver audio or video recordings or computer software in a sealed package if the seal has been removed after delivery;

• to supply goods that are made to customer specifications or clearly tailored to personal needs

• for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;

• for services, if ENABLIT has provided them in full and you have acknowledged and expressly agreed before placing the order that we can begin providing the service and you will lose your right of withdrawal if the contract has been fully fulfilled;

• for the delivery of newspapers, magazines or magazines, with the exception of subscription contracts; and

• for the delivery of alcoholic beverages, the price of which was agreed upon when concluding the purchase contract, but whose delivery can only take place after 30 days and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

§ 15 Exclusion of the right of withdrawal

(1) The right of withdrawal does not apply to contracts

• for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

• for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;

(2) The right of withdrawal expires prematurely for contracts

• for the delivery of sealed goods which are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery;

• for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery;

• to deliver audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

§ 16 data protection

(1) If personal data (e.g. name, address, email address) is collected, we undertake to obtain your prior consent. We undertake not to pass on any data to third parties unless you have given your prior consent.

(2) We would like to point out that the transmission of data over the Internet (e.g. via email) may have security gaps. Accordingly, error-free and trouble-free protection of third-party data cannot be fully guaranteed. Our liability in this regard is excluded.

(3) Third parties are not entitled to use contact details for commercial activities unless the provider has given the data subjects prior written consent.

(4) You have the right to receive complete and free information from ENABLIT about the data relating to you at any time.

(5) The user also has the right to correct/delete data/restrict processing.

(6) Further information on data protection can be found in the separate data protection declaration.

§ 17 Cookies

(1) We may use cookies to display the product range. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser.

(2) Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific Internet browser can be recognized and identified via the unique cookie ID.

(3) Through the use of cookies, users of this website can be provided with more user-friendly services that would not be possible without the cookie setting.

(4) We would like to point out that some of these cookies are transferred from our server to your computer system, which are usually so-called session-related cookies. Session-related cookies are characterized by the fact that they are automatically deleted from your hard drive at the end of the browser session. Other cookies remain on your computer system and enable us to recognize your computer system on your next visit (so-called permanent cookies).

(5) You can object to the storage of cookies; there is a banner available to you that you can object to/accept.

(6) Of course, you can set your browser so that no cookies are stored on your hard drive or cookies that have already been stored are deleted. Instructions regarding preventing and deleting cookies can be found in the help function of your browser or software manufacturer.

§ 18 Place of jurisdiction and applicable law

(1) For differences of opinion and disputes arising from this contract, the law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) The sole place of jurisdiction for orders from merchants, legal entities under public law or special funds under public law is the registered office of the provider.

§ 19 Final provisions

(1) The contract language is German.

(2) We do not offer products or services for purchase by minors. Our products for children can only be purchased by adults. If you are under 18, you may only use ENABLIT with the involvement of a parent or legal guardian.

(3) If you breach these Terms and Conditions and we do nothing about it, we will still be entitled to exercise our rights on any other occasion where you breach these Terms and Conditions of Sale.

(4) We reserve the right to make changes to our website, rules and conditions including these General Terms and Conditions at any time. The conditions of sale, contractual conditions and general terms and conditions in force at the time of your order will apply to your order, unless a change to these conditions is required by law or by official order (in which case they will also apply to orders which you have previously made). If any provision in these Terms of Sale is invalid, void or for any reason unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

(5) The ineffectiveness of a provision does not affect the effectiveness of the other provisions of the contract. Should this case occur, the meaning and purpose of the provision should be replaced by another legally permissible provision that corresponds to the meaning and purpose of the invalid provision.